CRM Services

CRM System Monitoring
CRM System Monitoring

A 24/7 monitoring service that ensures your CRM servers and applications run smoothly at all times.

Our dedicated team provides round-the-clock support in both Thai and English, ensuring uninterrupted operations and reliable system performance for your business.

APPLICATION HELP DESK SERVICE
APPLICATION HELP DESK SERVICE

A dedicated Help Desk service available on business days from 8:00 AM to 5:00 PM, providing user support in both Thai and English.

Our team assists Toyota dealer users with inquiries, application issues, and troubleshooting to ensure smooth and efficient system usage.

CRM roll out activities
CRM roll out activities

Supporting Toyota dealer across Thailand through the deployment of the CRM Application, the implementation of the Intelligent Call Management System (iCMS), and the rollout of sales and service tablet tools to enhance dealer operations.

Additionally, we implement the Toyota Delivery Information System (TDIS) in model dealers to streamline processes and elevate the overall customer experience. Combining smart technology and a focus on service excellence by Skill Contest Activity to strengthen a high-performance culture across the dealer network.

LOCATION MONITORING SERVICE
LOCATION MONITORING SERVICE

Risk management for the Automotive leasingancial sector is enhanced through the Smart Alert System, which detects early indicators using geofencing and behavioral analytics and issues real-time alerts for timely intervention.

The 24/7 Monitoring Team verifies each alert to ensure accuracy and proper escalation, while the Frontline Response Team delivers immediate on-site support for confirmed cases, including asset recovery, inspections, and coordination with stakeholders. Supporting these functions, the vehicle tracking system provides precise location and movement insights powered by advanced geofencing technology.